HP Printer Offline

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HP Printer Offline - Wake up your printer to get online status

HP offers the best printers in the world. It is a widely renowned and majorly used printer. However, HP Printer Offline is one of the frequent errors faced by HP printer users. Therefore, to help you fix the error and get the best of your printer, we have come up with the best solutions. These solutions will help you get rid of the error without needing any external help.


Why Is My HP Printer Showing Offline Status? [Solutions]

If your HP printer is offline or showing offline status or keeps going offline, it is prone to some error. It can be due to several reasons of which many are known and can be fixed by you easily. What are the issues and how to resolve them? Read on and you will get an answer to why is my HP Printer Offline with detailed solutions.

Disable “Use Printer Offline” Mode To Fix HP Printer Offline Issue

Sometimes the HP printer says offline when the offline mode is enabled in the computer. Thus, you should check if you have mistakenly allowed your printer to be offline mode.

Follow the steps to fix the HP printer is offline by disabling the “Use Printer Offline” Mode:

  • Head to the Start Menu and select the “Settings”
  • Select “Devices” and then click “Printer & Scanners”.
  • From the list of printers, select your HP Printer and right-click on it.
  • After that, uncheck “Use Printer Offline” mode from the menu.
  • Once you disable the offline mode, your printer will come back to the online mode.


“Set as Default Printer” Your Printer To Fix HP Printer Offline Issue

In case your printer gets HP Printer Offline to online and then again offline, set it as the default printer. Whether it is Windows 10 or any other operating system, the steps to set the printer as default remain the same.

  • Click the Windows icon and type run or press the Windows + R key.
  • The run dialog box will appear.
  • Now, type Control Panel and select Ok.
  • From the new window, click “Devices and Printers”.
  • From the list of the printers, see if your HP printer has a green checkmark:
  • If yes, then it is already set as default.
  • If not, then right-click on your HP printer and select the option ‘set as default printer.’

Thereafter your printer will not go offline again and the issue of - why is my HP printer offline will no longer exist.

Make Sure Your Printer Driver Is Updated To The Latest Version

Another cause of the error printer is offline can be related to the printer driver. In case you have not updated or have an expired/corrupted printer driver and the error is HP printer offline fix it by updating it.

Follow these steps to fix the HP Printer Offline:

Update the HP printer driver on your computer:

  • Type and search for “Device Manager” in the windows search bar.
  • Now, tap on the Printers to expand it.
  • Right-click on your HP printer’s model number and click on “UpdateDriver”.
  • Now, select “Search automatically” and until your printer driver updates.
  • Restart your computer after the process of updating ends.

Reinstall the driver:

  • Go to the Control Panel.
  • Select ‘remove programs' and uninstall the existing HP printer driver.
  • Then, download and install the printer driver from HP's website.

Troubleshoot Printer Spooler Settings to Fix Offline Printer Issue

In case your printer spooler is stopped, a message HP printer is offline will appear. To fix this, you need to tweak the spooler setting. To do so, follow the steps mentioned here:

  • Launch the Run dialog box (Windows + R).
  • Type “services.msc” and click OK to proceed.
  • Now, select Printer Spooler from the list of services.
  • Right-click the printer spooler and select ‘Stop’ to pause the service.
  • Now, launch Windows File Explorer or search bar and type C:\Windows\System32\Spool\Printer on the address bar. Then, hit enter.
  • Thereafter, from the printer folder, delete all the files to clear the printing queue.
  • Now, return to the Printer Spooler, right-click on it and select “Start” to resume the spooler service.
  • Finally, restart both your printer and the computer.

After restarting the devices, test them and you will find that the error HP printer says offline is resolved now.

Other Key Factors That Triggers HP Printer Offline Issue

Is your HP printer not online or offline? Here is what you should do to get your HP Printer offline to online :

1. Wireless connection: If your printer has a wireless connection, ensure that both your computer and the printer are connected to the same wi-fi network.

2. Reboot your system: Every time you configure your HP printer on the computer, reboot the computer to save the HP printer settings.

3. Other measures: When your printer triggers the issue, HP printer says offline, check if there is a paper jam, sort of cartridge ink, or voltage fluctuation.

Your Printer Says Offline - Fix Your Wire Connection

Why is my HP Printer Offline in Windows? If you are concerned about your printer getting offline in windows 10 then you should check the wire connections. If any of the printer wires is distorted or not connected properly, it can cause the printer offline issue.

  • First, check the cables at both ends of the printer and the computer. Make sure it is connected properly. But, if you are using a wireless printer, then make sure that both the printer and the computer are connected to the same wi-fi connection.
  • Next, examine the power cable if there is any cut or it is distorted. Make sure it is connected to the power socket properly.

Resolve Network Connection Error To Fix The HP Printer Offline Issue

Does your HP printer keep going offline? In that case, you need to check the network connection to resolve the HP Printer Offline to online issue.

How to identify the error?

  • Your HP printer says offline when there is an issue with the internet connection.
  • Next, the issue printer offline appears when the IP address is not configured by the computer or laptop.

Hence, to resolve the error that appears due to incorrect IP configuration, follow the given steps:

  • Launch the HP configuration screen.
  • From the settings, select the ‘Networking’ tab.
  • Now, from the drop-down menu, select the IP address.
  • Thereafter, click on the Manual settingoption.
  • Now, enter the correct IP address.

Following the steps, you have eliminated the HP Printer Offline issue.


Final Thought

As witnessed, several HP users come across the HP Printer Offline issue globally. It is a common error that any user with no technical knowledge can fix. All you need is the perfect guide, which we have provided here. From installing the printer driver to setting the correct IP address, we have examined all the solutions here in one place.

Further, through troubleshooting steps, you can identify the root cause of the error. Nonetheless, it is universal for every person to fix the error. The issue may be something else or occur due to some unknown reason. In that case, you can always take help from our printer experts. They are well-versed with all printing issues and have resolved thousands of complex issues to date.

Further, if you need suggestions or guidance while following the solutions of the HP printer offline, we provide 24x7 HP Printer Support and customer support assistance.

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