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Quickfix Canon Printer Offline with Experts!

Is your canon printer offline? That’s not the point to worry but how to fix it is. Relax, we will help you fix it in the best and simplest manner. On this page, we have discussed all solutions to fix and get back canon printers online from offline status. It includes solutions for both Windows and Mac. the major and common solutions for both operating systems are:

  1. Restart or Turn On Printer Spooler service.
  2. Disable ‘Use Printer Offline’ to get printer online.
  3. Reinstall/update the canon printer driver.

Ensure Your Printer Spooler Service is On

The function of the printer spooler is to manage all the jobs sent to the printer. To fix the canon printer offline issue, follow these steps:

  1. Step 1: Go to the search bar next to the Start menu, type Services, and hit the enter button.
  2. Step 2: Now, look for the printer spooler and right-click on it.
  3. Step 3: Now, select Restart (if it is greyed already, select Start).
  4. Step 4: Again right-click on the printer spooler and select Properties
  5. Step 5: Thereafter, select the startup type ‘Automatic’ and click Ok to save the settings.
  6. Step 6: Now,restart your computer and test by printing a paper. 

Disable Use Printer Offline Feature Of Your Canon Printer

If your canon printer says offline, you should check if you have enabled the option ‘use printer offline. If yes, then you need to disable it to fix the issue. 

Hence, to disable the use of printer offline feature, follow these steps: 

  1. Step 1: Go to the search bar and enter the Control panel.
  2. Step 2: Then, from the new window, select Hardware and Sound.
  3. Step 3: Now, select the Devices and Printers.
  4. Step 4: Look for your canon printer and right-click on it to select ‘See what’s printing’.
  5. Step 5: Select the Printer tab and then click on the ‘Use printer offline’ option.
  6. Step 6: Again, select the Printer tab and then click Cancel All Documents.
  7. Step 6: : To test if your printer is online and working, print anything.  

Re-Install Your Canon Printer Software

Why is my canon printer offline? Probably because your canon printer driver is not installed properly or damaged or corrupted. But, you can ensure that by installing them again. 

  1. Step 1: Press Window + R keys to launch the run box.
  2. Step 2: Now, type devmgmt.msc and hit the Okbutton.
  3. Step 3: From here, find and select the Printer queues.
  4. Step 4: Thereafter click the Uninstall device and wait for a while.
  5. Step 5: After it is uninstalled, visit the Canon Official website to download the latest printer driver.

Downloading and installing the printer driver may take a while or so. Once done, try printing a paper to ensure that the issue of the canon printer offline is fixed. 

Canon printer keeps going offline on Windows 10 - Fix it now!

Before jumping to specific solutions for whether the canon printer is offline on Windows and Mac, let’s have a glance at the major causes of the error. These are some of the most common causes users encounter while working with the printer. 

Causes and Symptoms of Printer Offline Error:

  1. Paper Jamming When your printer papers get stuck in the middle of printing, it is paper jamming.
  2. Slow Printing The cause of slow printing can be linked to the internet speed or slow commanding princess of the operating system.
  3. Poor Printout It is related to the printer's cartridge ink. Either the ink is of low quality or is not filled fully. In both cases, the printer may keep going offline.
  4. Wireless Printer Setup In case the printer has misconfigured or faulty setup, the error printer offline issue appears.
  5. Printer Installation Issue Often, the error with printers occurs due to improper, damaged, or corrupted installation.

Fix Why Is My Canon Printer Offline Error In Windows 10?

There are several solutions to fix why my canon printer is offline. But, before that, let’s first check if it is truly a major issue or missing connections or settings causing the error.

Check the basic connection: Start by checking the power supply and connection. Also, check the internet connection, ensure that the internet speed is good so your printer can catch the singles for printing. 

Set Printer as Default: If your canon printer says offline, check the windows 10 printer settings. Ensure that your printer is set as default and if not re-configure the settings following the steps below: 

  1. Step 1 Go to the search bar and enter the Control panel.
  2. Step 2 Now, select the Devices and Printers option.
  3. Step 3 From the list of printers, select your printer and right-click on it.
  4. Step 4 Select the option ‘set as default’. As you select it the green mark will appear on the canon printer icon.

Why Is My Canon Printer Offline On Mac?

The canon printer users also ask why my canon printer is offline on Mac. The cause may be the same as the causes of Windows 10 but the solutions and the steps are different.

Let’s first have a glance at the problem faced by mac users with their canon printer.

  1. Step 1 The wireless canon printer says offline
  2. Step 2 How to get back the canon printer online?
  3. Step 3 How do I fix my canon printer offline?

Troubleshoot Canon Printer Keeps Going Offline On Mac Error

There are two major methods to fix - the Canon printer is offline/canon printer showing offline on Mac. Following the method, you will get your printer offline to online status.

Method 1:
Get back printer online using the USB connection

My canon printer is offline on Mac, how do I fix it? Worry not! In this section, you will learn to fix the offline error on your Mac device. It’s a bit of a lengthy process so make sure you stay focused while performing the steps to get back pinter online.

  1. Step 1 Press and hold the reboot button on your printer
  2. Step 2 Now, on your Mac system, select the apple icon
  3. Step 3 From there, select the System Preferences and then select the Printer and scanners
  4. Step 4 Now remove/delete your printer from the Mac device
  5. Step 5 Then go to Utilities and uninstall the canon printer driver
  6. Step 6 Remove the USB cable to unplug the Mac and printer

Reinstalling the latest printer driver:

  1. Step 7 Visit the Canon official website and download and install the latest printer driver.
  2. Make sure you download the printer driver for your printer model only.
  3. Step 8 Restart the printer and connect the printer with Mac via USB cable.
  4. Step 9 Now, again open Printers and Scanners to add a new printer by clicking the ‘+’ sign.
  5. Step 10 Check your canon printer. The status should be online now.

Method 2:
Reset the Apple’s Printing System

Often, poor or weak internet connection also causes the error canon printer says offline. However, it’s not that typical. Thus, you can fix it following the steps mentioned below:

Reset the_Apples_Printing_System
  1. Step 1 Head to the Apple menu and tap on it
  2. Step 2 From there, select the System Preferences
  3. Step 3 Then, select the Printer and scanners
  4. Step 4 From the pop-up window, on the left side, select Reset Printing System
  5. Step 5 Enter your username and the password
  6. Step 6 Now, click Ok and wait until the printer list opens
  7. Step 7 From the list, at its bottom, select the ‘+’ button to add your Canon printer.
  8. Step 8 Your canon printer is back online now. Test printing a page to confirm.

Get Canon Printer Support 24/7

This page provides the troubleshooting steps and fixing methods to canon printer offline issues. However, if you encounter the issue even after applying the methods, feel free to reach out to us. Our technicians are well versed with the printer offline issue and have expertise in resolving other printer-related complex issues. We provide round-the-clock printer support and a live chat facility to printer users.

  1. Fix Canon Printer Offline on Windows 10: Quick Fix the Wireless Printer Issue
  2. Fix Canon Printer Offline on Mac: Troubleshoot Canon printer offline issue
  3. Methods to getting Canon Printer Online: Reachout to Our Printer Professionals for instant help