{"id":155,"date":"2020-12-18T13:08:41","date_gmt":"2020-12-18T13:08:41","guid":{"rendered":"https:\/\/www.printersupportpro.us\/blog\/?p=155"},"modified":"2021-07-08T11:28:48","modified_gmt":"2021-07-08T11:28:48","slug":"hp-printer-wont-scan","status":"publish","type":"post","link":"https:\/\/www.printersupportpro.us\/blog\/hp-printer-wont-scan\/","title":{"rendered":"HP Printer Won&#8217;t Scan On Windows 10 | How To Fix It?"},"content":{"rendered":"<p align=\"justify\"><strong>HP Printer Won&#8217;t Scan On Windows 10\u00a0<\/strong>if there is compatibility issue<strong>.\u00a0<\/strong>This problematic situation can be taken place after a Windows 10 upgrade from Win 7 or 8.1. Due to having lack of technical knowledge you may get failed in terminating the scanning problems from your printing machine. That\u2019s why we have come-up with\u00a0<a href=\"https:\/\/www.printersupportpro.us\/\"><strong>Printer Error Help<\/strong><\/a>\u00a0service where everyone can obtain effective solution of their printer related problem. So, don\u2019t be upset! If you can\u2019t fix this problem on your own as we are 24\/7 there by your side to support you. Furthermore, you can read the blog posted here. This will be effectual as well as helpful for you. Let\u2019s read it out from top-to-toe!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.printersupportpro.us\/blog\/wp-content\/uploads\/2020\/12\/HP-Printer-Wont-Scan-On-Windows-10.jpg\" alt=\"HP-Printer-Wont-Scan-On-Windows-10\" width=\"800\" height=\"450\" class=\"size-full wp-image-156 aligncenter\" srcset=\"https:\/\/www.printersupportpro.us\/blog\/wp-content\/uploads\/2020\/12\/HP-Printer-Wont-Scan-On-Windows-10.jpg 800w, https:\/\/www.printersupportpro.us\/blog\/wp-content\/uploads\/2020\/12\/HP-Printer-Wont-Scan-On-Windows-10-300x169.jpg 300w, https:\/\/www.printersupportpro.us\/blog\/wp-content\/uploads\/2020\/12\/HP-Printer-Wont-Scan-On-Windows-10-768x432.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2 style=\"font-size: 25px;\"><strong>Reason Behind HP printer won&#8217;t scan<\/strong><\/h2>\n<p>Here are some common reasons due to which HP scanner are not working. they are as follows-<\/p>\n<ul>\n<li>connection issue<\/li>\n<li>software and service related problem<\/li>\n<\/ul>\n<h2 style=\"font-size: 25px;\"><strong>Troubleshooting Methods to Fix HP Printer Won&#8217;t Scan On Windows 10 Issue<\/strong><\/h2>\n<p>Check-out the list of troubleshooting guides mentioned underneath as this is how you can eventually eliminate\u00a0<strong>HP Printer Won&#8217;t Scan\u00a0<\/strong>issue. Let\u2019s start following the given instructions:<\/p>\n<h3 style=\"font-size: 20px;\"><strong>Method 1: Check the Compatibility between Devices<\/strong><\/h3>\n<p align=\"justify\">Once you have upgraded your Windows from Win 7 or 8.1 to Win 10, you must have to check the platform compatibility as\u00a0<strong>HP Printer Won&#8217;t Scan\u00a0<\/strong>sometimes due to the devices are not compatible with each other. To check it out, open the HP Printers \u2013 Windows 10 Compatible Printers page in a browser. Enlarge an HP model series on that page to check if it includes your printer model. In case the printer isn\u2019t compatible with Win 10, you\u2019ll need to make it compatible first and then try again scanning the document. This time your printer will scan. But if yet you are not receiving the scanned copy of the document, move to the next fixing method.<\/p>\n<h3 style=\"font-size: 20px;\"><strong>Method 2: Reset Your HP Printer<\/strong><\/h3>\n<p align=\"justify\">Resetting your printer by turning it off and back on can occasionally fix the\u00a0<strong>HP Printer Won&#8217;t Scan\u00a0<\/strong>issue. Doing this will reinitialize a scanner\u2019s configuration parameters. Turn off the printer and unplug its cable. After that, plug the cables back in and turn your printer on about 10 to 20 minutes later. Now, you can freely scan any documents. If still you can\u2019t obtain the scanned copy, go to the next solution.<\/p>\n<h3 style=\"font-size: 20px;\"><strong>Method 3: Reinstall HP Printer Driver<\/strong><\/h3>\n<p align=\"justify\">Reinstalling the printer driver and software on your upgraded Windows 10 device is the best resolution for fixing\u00a0<strong>HP Printer Won&#8217;t Scan\u00a0<\/strong>issue. This will ensure that you have the latest <a href=\"https:\/\/www.printersupportpro.us\/blog\/hp-printer-drivers\/\">HP printer driver<\/a> installed. Here is the process of reinstallation of printer driver and software:<\/p>\n<ol>\n<li>First, give a right tap on \u201cStart\u201d button and then select \u201cRun\u201d option<\/li>\n<li>Next, type \u201cappwiz.cpl\u201d in the Run dialog box and press \u201cOK\u201d tab<\/li>\n<li>Select the HP printer software from Programs and Features section<\/li>\n<li>And then tap \u201cUninstall\u201d button<\/li>\n<li>Click \u201cYes\u201d to give confirmation finally<\/li>\n<li>Once the printer software has uninstalled, restart your PC<\/li>\n<li>Next, you have to remove the printer from \u201cPrinters &amp; Scanners\u201d list in Settings. To do so, press \u201cWindows logo + Q\u201d keys from your keyboard and type \u201cCortana\u201d in the search box<\/li>\n<li>Go through the on-screen guidelines to remove the printer<\/li>\n<li>Once the printer is removed properly, open the HP support page on your web browser<\/li>\n<li>Click \u201cPrinter\u201d and enter the required model in the search box, and then tap \u201cSubmit\u201d button<\/li>\n<li>Then a software and driver page will open for the printer you entered. Click \u201cChange\u201d on that page to choose a 64 or 32-bit Windows 10 version from the drop-down list, and then press the \u201cChange\u201d button<\/li>\n<li>Click \u201cDownload\u201d to download the full feature driver and software package<\/li>\n<li>Open the folder where the downloaded file is saved<\/li>\n<li>Click the downloaded driver and software package to run the file and install it by following the on-screen prompted instructions<\/li>\n<\/ol>\n<p>Once you have the latest and updated version of printer driver and software, your\u00a0<strong>HP Printer Won&#8217;t Scan\u00a0<\/strong>problem is now fixed. If the same error still persists, use the next method.<\/p>\n<h3 style=\"font-size: 20px;\"><strong>Method 4: Run the HP Print And Scan Troubleshooter<\/strong><\/h3>\n<p align=\"justify\">HP has its own Print and Scan Doctor software for diagnosing the printing and scanning problems and fixing them automatically. So,\u00a0<strong>HP Printer Won&#8217;t Scan\u00a0<\/strong>error issue will be exterminated in a quick using HP Print and Scan Doctor. Here is what you require to do for that:<\/p>\n<ol>\n<li>Make sure the printer is powered on and well-connected to the Windows 10 system<\/li>\n<li>Click \u201cHP Print and Scan Doctor\u201d on the HP Customer Support page to download the troubleshooter<\/li>\n<li>Then Click on \u201cHPPSdr.exe\u201d to open the software\u2019s window<\/li>\n<li>Click Start and select the printer that doesn\u2019t scan<\/li>\n<li>Select the \u201cFix Scanning\u201d option<\/li>\n<li>Thereafter, the troubleshooter will run on your Windows 10 to detect and fix any founded errors<\/li>\n<\/ol>\n<h3 style=\"font-size: 20px;\"><strong>Method 5: Make Sure the Windows Image Acquisition Service Is Enabled<\/strong><\/h3>\n<p>The Windows Image Acquisition Service is one among others essential scanning services. It is somehow needed to be enabled in order to eradicate the HP printers\u2019 scanning error. This is how you can enable:<\/p>\n<ol>\n<li>First press the \u201cWin + X\u201d keys from your keyboard<\/li>\n<li>Select \u201cRun\u201d option from the given menu<\/li>\n<li>Type \u201cservices.msc\u201d in the Run dialog box and hit OK<\/li>\n<li>Double-click \u201cWindows Image Acquisition\u201d to open it in Windows 10<\/li>\n<li>Select \u201cAutomatic\u201d option on the Startup type drop-down menu if the WIA is disabled<\/li>\n<li>Click \u201cStart\u201d button<\/li>\n<li>Hit \u201cApply\u201d and \u201cOK\u201d to save the changes<\/li>\n<li>Close the window now<\/li>\n<\/ol>\n<p>After enabling the WIA, you can scan with your printer. But if still facing\u00a0<strong>HP Printer Won&#8217;t Scan\u00a0<\/strong>problem, go to the next solution.<\/p>\n<h3 style=\"font-size: 20px;\"><strong>Method 6: Run a System File Checker Scan<\/strong><\/h3>\n<p align=\"justify\">Corrupted system files can also be another reason behind\u00a0<strong>HP Printer Won&#8217;t Scan<\/strong>\u00a0error. Therefore, you are required to run a System File Checker scan to check for and repair the corrupted files and integrity violations. Follow the below-noted guidelines to run SFC scan in Windows 10:<\/p>\n<ol>\n<li>First, press \u201cWin + X\u201d keys on your keyboard<\/li>\n<li>Select \u201cCommand Prompt\u201d option from the listed menu to open it<\/li>\n<li>Enter \u201cDISM.exe \/Online \/Cleanup-image \/Restore health\u201d and press Return before initiating SFC scan<\/li>\n<li>Thereafter, type \u201csfc \/scannow\u201d in the Command Prompt and hit \u201cEnter\u201d<\/li>\n<li>The SFC scan might take half an hour to complete<\/li>\n<li>Once it gets finished, restart your PC and check if your HP printer start scanning or not<\/li>\n<\/ol>\n<h3 style=\"font-size: 20px;\"><strong>HP Printer Won&#8217;t Scan Issue Not Fixed? Obtain Printer Support<\/strong><\/h3>\n<p align=\"justify\">Don\u2019t feel blue if you have tried out all these afore-mentioned potential troubleshooting methods one-by-one but yet facing the same problem i.e.,\u00a0<strong>HP Printer Won&#8217;t Scan.\u00a0<\/strong>We have<strong> Printer Support\u00a0<\/strong>team for your help. Connect with them via placing a call at helpline number and follow their proffered instructions appropriately. In the blink of an eye your scanner issue will be sorted out from the root. Further, you won\u2019t face any errors while scanning the document. You can happily scan!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HP Printer Won&#8217;t Scan On Windows 10\u00a0if there is compatibility issue.\u00a0This problematic situation can be taken place after a Windows [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":157,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[41,42],"class_list":["post-155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-printer","tag-hp-printer-wont-scan-to-computer","tag-my-hp-printer-wont-scan"],"_links":{"self":[{"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/posts\/155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/comments?post=155"}],"version-history":[{"count":12,"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/posts\/155\/revisions"}],"predecessor-version":[{"id":586,"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/posts\/155\/revisions\/586"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/media\/157"}],"wp:attachment":[{"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/media?parent=155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/categories?post=155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.printersupportpro.us\/blog\/wp-json\/wp\/v2\/tags?post=155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}