Clear printer job memory can save you from getting stuck while printing. Sometimes it happens when printer stop printing suddenly, this could happen due to many reasons. There could be a paper-jam issue, any hardware problem, or you can also have a print job stuck memory. Most stuck jobs happen in your computer’s memory and they can be fixed with a command in Windows or a reboot of the computer. If clearing the printer’s memory on your PC alone doesn’t work, then resetting the printer will remove any lingering data.
In this blog you will get to know about the issue and how you can reset or clear printer memory. You can also avail Printer Help from experts to fix the problem.
When to Clear Printer Job Memory?
To keep print jobs separate in any event when you send the different documents to a printer, your PC contains a print line. This line, which works over all client accounts on the PC, keeps a list of all the requested printing jobs with all the vital information stored in a memory known as a print spool. As a printer completes one job, the PC sends the following job from the spool. Most home inkjet printers print directly from the spooled information, so clearing a stuck document frequently requires clearing the line on the PC, instead of memory in the printer itself. Some very good quality printers, for example, organized laser printers, additionally have temporary memory built into the machine.
Possible Steps to Clear Printer Job Memory
Follow the solution as mentioned below, after you will be able to get the prints again.
Method 1: Cancel Print Jobs
Cancelling the previous or pending printing jobs can make your printer stable once again. Hence to clear the print queue on Windows 7 or Windows 8, follow the below step by step guide:
- Open Control Panel
- Select Devices and Printers
- Locate your printer and right-click on that
- Now in the drop-down menu, you need to select “See what’s printing”
- Open the “Printer” menu
- Pick “Cancel All Documents” and choose “Yes”
In this way, the printing queue will get clear within a second. Now reboot your computer and also restart your printer. Check if there is any paper-jam, then clear it. This may solve your problem of stuck printer jobs.
Method 2: Resetting the Printer
If your printer won’t work even after clearing all the jobs on your computer, then you will need to reset the printer to clear its active memory. Follow the below steps:
- First, turn off your printer and unplug it from the electrical outlet.
- Now leave the printer unplugged for a minute
- After a few minutes, reconnect the printer with the power to make sure that memory completely loses power.
- After plugging the printer in and turning in on, wait until the printer finishes.
This will reset your printer and startup the sequence before you send a new print command.
Method 3: Clearing Printing Settings from Memory
Some printers save setup information to long-term memory that lasts even after you unplug the printer. This stored information includes- network settings and paper settings. Clearing this stored memory known as- Cold reset reverts your printer’s settings to the manufacturer defaults.
Though, this can solve the stubborn printer issues but is not necessary for dealing with the stuck print jobs. The process of clearing permanent memory varies by the brand to brand and printer model to model.
For example, in the HP laserjet printers, you need to hold the “Go” button while rebooting the machine.
Check which button works on your printer to reboot it, because rebooting machines works well whenever they have any issue.
If all the above options failed in resolving the clear stuck printer, then there is only one option left, that is reinstalling the printer drivers.
Method 4: Reinstall Printer Drivers
When printer related issue doesn’t resolve, after trying everything, you should uninstall the drivers and then reinstall them. This can solve so many issues within the printer. Therefore, follow the below steps to reinstall the Drivers.
- First, go to Control Panel
- Locate your printer driver and uninstall it.
- Once it is completely done, then locate the Driver setup file
- Open Downloads folder and locate the setup file
- Run the set-up file and select Install
- Now follow the on-screen instructions and complete the process.
Once you are done with reinstalling the drivers, restart your computer and then check if the printer is working now or not.
Contact Printer Support Experts for Further Help
Sometimes after trying all the methods if still, the issue is present or when the user is unable to fix the problem, they can take the Printer help to resolve their issues. Printers experts have skills and required experience to resolve Clear printer job memory issues.